Billing Terms and Conditions
Veliqo Payment Policy
1. Accepted Payment Methods
At Veliqo, we provide several secure payment options for a smooth and hassle-free shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard, American Express, Maestro
- Express Checkouts: Shop Pay, Apple Pay, Google Pay
- Other: PayPal
All payments are processed in British Pounds (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been successfully received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices on the Veliqo website are listed in British Pounds (GBP).
- Prices are subject to change without prior notice.
- Any applicable taxes and shipping fees are calculated at checkout.
4. Secure Payment Processing
- Veliqo uses SSL encryption and secure, trusted payment gateways to protect your payment information.
- We do not store your credit card or payment details on our servers.
5. Refunds & Chargebacks
- Refunds are processed in line with our Refund & Return Policy.
- Unauthorised chargebacks will be disputed. Please contact us first if you encounter any issues: info@goveliqo.com
6. Fraud Prevention
- Veliqo reserves the right to cancel or hold any order that appears to be fraudulent or unauthorised.
- For high-value transactions, we may request additional identity verification.
7. Contact Us
Store Name: Veliqo
Address: 2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom
Email: info@goveliqo.com
Phone: +44 204 577 2798
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
We aim to respond to all emails within 1–2 business days.